Question Categories:

General

1. Who is the underwriter of this plan?

Standard Life and Accident Insurance Company (rated “A” by A.M. Best)

2. Who is the administrator of this plan?

Morgan-White Administrators, Inc. Morgan-White will market the plan to brokers, contract with brokers who are appointed with Standard Life and Accident Insurance Company, issue certificates and I.D. cards, collect premiums, pay commissions, and handle customer service related to billing and marketing.

3. When is the last day an application can be received in Morgan-White office and be effective for the first of the next month?

If the enrollment is complete and received by the 20th of the month, coverage will be effective the first of the next month.

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Billing

1. For bank draft billing or credit card debit, what day does the bank draft or debit take place?

Between the1st and 5th of each month for the upcoming month's premium.

2. Can this plan be list billed?

Yes, but it requires a minimum of 3 enrolled members to make a list billing.

3. If a member is on a list bill and leaves that group (billing location), does he or she have an option of taking along the coverage?

Yes, the member can be set up on a monthly bank draft or any billing currently available.

4. Is there a rate guarantee on this product?

Yes, 6 months.

5. Is it possible to have a two year rate guarantee?

No.

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Claims

1. Do I call the Carrier to check the status of a claim?

To check the status of a claim Click Here

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Dentist Locator

1. How do I locate a PPO Dentist?

To locate a PPO dentist Click Here

 

Eligibility

1. Who will verify eligibility?

Standard Life and Accident Insurance Company at 866-605-2644

2. What is the maximum age for full-time students attending an accredited school?

25 (all states).

3. How old does a child have to be to be the only person listed on the policy?

19 all approved states (except Louisiana where the age is 21)

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Coverage

1. Are missing teeth covered?

No.

2. Are sealants covered?

Yes.

3. How will policies and I.D. cards be handled?

They will be mailed to the member's home or e-mailed to the member’s e-mail address.

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Appointment / Contracting / Commissions

1. Who do we call about agent appointment?

Morgan-White 1-800-800-1397, Ext. 131, Mary Newman or e-mail mnewman@morganwhite.com

 

Benefits Association, Inc.

1. How do we get more information about the other services the member gets when he or she joins the Benefits Association?

Log onto www.benefitsassociation.com and then "Who is BAI" to learn about the reasons for the Association and then "Advantages" to learn about the other benefits of joining the Association.

2. Can I join the Benefits Association without buying the dental insurance?

Yes. You enroll and pay the $12 per year membership.

3. Can I have the dental coverage without joining the Benefits Association?

No, the group policy is issued to the Association.
 

 

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