Frequently
Asked Questions
General
1. Who
is the underwriter of this plan?
Delta Dental Insurance Company (Delta Dental).
2. Who
is the administrator of this plan?
Delta
Dental Insurance Company and Morgan-White Administrators,
Inc. Morgan-White will market the plan to brokers,
contract with brokers who are appointed with DDIC, issue
evidence of coverage booklets and I.D. cards, collect
premiums, pay commissions, and handle customer service
related to billing and marketing for the Association.
3. When
is the last day an application can be received in Morgan-White
office and be effective for the first of the next month?
If the application is complete and received with payment
by the 20th of the month, coverage will be effective the
first of the next month.
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Billing
1. For
bank draft billing, what day does the bank draft take place?
Between the
18-23rd of each month for the upcoming month's premium..
2. Can
this plan be list billed?
Yes, but it requires a minimum of 2 enrolled members
to make a list billing.
3. If a
member is on a list bill and leaves that group (billing
location), does he or she have an option of taking along
the coverage?
Yes, the member can be set up on a monthly bank draft
or any billing currently available.
4. Is there
a rate guarantee on this product?
5. Is it
possible to have a two year rate guarantee?
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Claims
1.Do I
call Delta Dental to check the status of a claim?
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Eligibility
1. Who
will verify eligibility?
Delta Dental at 1-800-521-2651.
2. What
is the maximum age for college children?
3. How
will policies and I.D. cards be handled?
They will be mailed to the member's home or emailed to
the member’s email address.
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Appointment
/ Contracting / Commissions
1. Who
do we call about agent appointment?
Benefits
Association, Inc.
1. How
do we get more information about the other services the
member gets when he or she joins the Benefits Association?
Log
onto www.benefitsassociation.com
and then "Who is BAI" to learn about the reasons
for the Association and then "Advantages" to learn
about the other benefits of joining the Association.
2. Can
I join the Benefits Association without buying the dental
insurance?
Yes.
You enroll and pay the $12 per year membership.
3. Can
I have the dental coverage without joining the Benefits
Association?
No,
the group policy is issued to the Association.
